Privacy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from houseofsenti.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse the Site, we also collect information about the individual pages or products you view, what websites or search terms brought you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
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Log files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make (or attempt to make) a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We call this “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect generally to fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices or order confirmations). We also use this Order Information to:
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Communicate with you
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Screen orders for potential risk or fraud
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Provide you (in line with your preferences) with information or advertising about our products or services
We use Device Information (especially IP addresses) to help screen for potential risk and fraud, and more generally to improve and optimise our Site. For example, we use analytics to understand how our customers browse and interact with the Site and to assess the success of our marketing and advertising.
By submitting your contact details on our Site, you acknowledge that your information may be added to our email list. You can opt out of these emails anytime via the link at the bottom of each email.
As you browse our website, advertising cookies may be placed on your computer to help us understand your interests. Through advertising partners like Google and Facebook, we may then show you retargeted ads on other sites based on your previous interaction with houseofsenti.com.
These technologies do not collect personal information such as your name, email address, postal address, or telephone number. You can visit these pages to opt out of targeted advertising:
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your information as described above. For example:
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We use Shopify to power our online store. You can read how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
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We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.
Behavioural Advertising
As explained above, we use your Personal Information to provide you with targeted advertising or marketing communications we think may interest you.
For more details about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using these links:
You can also opt out of some services via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.
If you are a European resident, note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests as listed above. Also note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, questions, or to make a complaint, please contact us by email at: team@houseofsenti.co.uk